Shipping & Returns

Shipping & Returns

Shipping

Where do you ship?

We ship to everywhere on the island of Ireland. Orders under €45 will incur a shipping fee of €6.50 ex vat

How long does an order take to arrive? 

Standard shipping takes about 1 to 5 working days. This may vary during busy seasons. In some cases items may sell out before this is reflected on our website in this case we will source the product for you and if it is available it may take 7-10 working days to arrive.

What do I do if I don’t receive my order?

We track all our orders with Fastway couriers, if you do not receive your order within 5 working days you can contact us and we will resolve any issue.

Returns

What items are eligible for return?

Items are eligible for return within 14 days of their delivery date. Items must be in their original condition. Of course, if an item arrives in a damaged state, notify us immediately (the same day you receive your order) and you will be refunded the entire cost of the item. 

How much is the return shipping fee? 

Returns fee costs €7 when you change your mind about a product within the 14 day returns limit. If an item is incorrect or damaged upon delivery return shipping is free.

I received an item as a gift? Can I return it?

Gifts must be accompanied by proof of payment and delivery from us. Credit will then be issued to you.
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